3350 Privacy Policy — User Data Protection
This Privacy Policy explains how the 3350 platform collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to handling your data transparently and securely.
Effective date: 1 January 2026. This policy applies to all users who register for or use the 3350 platform.
1. Information We Collect
When you register and use the 3350 platform, we collect several categories of information to ensure our services operate correctly and securely. The types of information collected are as follows:
Account information: Full name, email address, phone number, date of birth, and encrypted password. This information is required to create and verify your account identity.
Device and browser information: IP address, device type, operating system, browser version, and session data. This information is used to detect suspicious activity and ensure the platform functions properly across different devices.
Payment information: Payment methods used (such as online banking, Boost, or GrabPay), transaction reference numbers, and your deposit and withdrawal history in MYR. We do not store full card numbers — only the transaction details required for records and verification.
Usage data: Game history, login timestamps, pages visited, and account settings preferences. This data helps us understand usage patterns and improve the overall user experience.
- Account registration information
- Device & browser data
- Transaction records in MYR
- Cookies & session data
- Platform activity history
2. How We Use Your Information
Your information is used to process registration, verify logins, handle deposits and withdrawals in MYR, and send account-related notifications. Without this information, the core services of the 3350 platform cannot function.
Device data and login history are used to detect suspicious activity, prevent unauthorised access, and protect the integrity of the platform against abuse such as multiple account registrations or system manipulation.
Aggregated usage data (without personal identifiers) is used to analyse usage patterns, identify pages that need improvement, and ensure the 3350 platform remains relevant to Malaysian users.
Your email address and phone number are used to send important account notifications, customer support responses, and promotional updates (if you have opted in to receive them). You may unsubscribe from promotional communications at any time.
3. Use of Cookies & Session Tracking
The 3350 platform uses cookies — small text files stored on your device — to enable essential functions such as login authentication, session management, and loading your saved preferences. Without these essential cookies, the platform cannot securely maintain your login session.
In addition to essential cookies, we also use analytics cookies to understand how users interact with the platform. This data is collected in aggregate form and is not directly linked to your personal identity. It helps us identify technical issues and improve platform performance.
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality, including the ability to log in or continue a gaming session. Continued use of the platform after being notified of this policy constitutes consent to the use of essential cookies.
4. Data Storage, Security & Third-Party Sharing
Your personal data is stored on servers protected by strict access controls. All data transmitted between your device and 3350's servers is secured using SSL encryption, ensuring your information cannot be intercepted in transit. Passwords are stored in a one-way hashed format — we do not store passwords in plain text.
Data retention periods vary by type: active account data is retained for as long as the account remains active, while transaction records are kept in accordance with legal compliance requirements. When an account is closed at the user's request, personal data that is no longer needed for legal or audit purposes will be deleted within a reasonable timeframe.
3350 does not sell or rent users' personal data to third parties for marketing purposes. Information may only be shared with:
- Approved payment processors for the purpose of completing transactions in MYR
- Technical service providers that support platform operations (subject to confidentiality agreements)
- Relevant authorities where required under applicable Malaysian law
- SSL encryption during data transmission
- Passwords are stored in hashed form
- Strict server access controls
- Continuous monitoring for suspicious activity
- Third-party advertisers
- External marketing platforms
- Commercial data brokers
5. User Rights Regarding Personal Data
As a 3350 platform user, you have rights over your personal data. We respect those rights and provide the means for you to exercise them through our support team.
You have the right to request a copy of the personal data we hold about you. Data access requests can be submitted through the 3350 customer support team and will be processed within a reasonable timeframe.
If you find that your personal information in our system is inaccurate or outdated, you have the right to request a correction. Basic information can be updated directly through your account settings, while changes to sensitive information may require additional verification.
You may request deletion of your personal data upon account closure. Please note that certain data may need to be retained for a specified period to fulfil legal obligations or financial audit requirements.
6. Policy Updates & How to Contact Us
3350 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform enhancements. When significant changes are made, active users will be notified via in-platform notifications or email. The latest version of this policy is always available on this page with an updated effective date.
Continued use of the 3350 platform after any policy changes have been posted will be considered your acceptance of the updated policy. We therefore recommend reviewing this page periodically to stay informed of how we handle your data.
If you have any questions, concerns, or wish to submit a request relating to your personal data, please contact our support team via the in-platform live chat or by email below. We aim to respond to all privacy-related enquiries within seven business days.
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In-platform live chat — available 7 days a week
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Browse FAQ page for immediate answers
Your Data Is Safe with Us
Register your 3350 account with confidence — your privacy is our priority at every step. Log in today and start enjoying Malaysia's premier entertainment platform.